Custom Fields

Custom fields let you collect structured data as part of the feedback form — useful for capturing priority, category, page URL, or any product-specific context.

Configure in the dashboard

1. Go to Project Settings → Widget → Custom Fields
2. Add fields with:
   • Name — the key stored with feedback (e.g. priority)
   • Label — shown to users (e.g. Priority)
   • Type — text, select, rating (1–5), or boolean
   • Required — whether users must fill it in
   • Options (for select) — comma-separated values

Examples

Category selector:

Name: category
Label: What area does this relate to?
Type: select
Options: Bug, Feature request, Performance, UI, Other
Required: true

Rating:

Name: satisfaction
Label: How satisfied are you?
Type: rating
Required: false

Accessing custom field data

Custom fields are stored in the metadata JSON column of each feedback record and surfaced in the dashboard detail view and API response:

{
  "id": "fb_abc123",
  "message": "The export button is broken",
  "metadata": {
    "category": "Bug",
    "satisfaction": 2
  }
}