Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, and organization details when you create an account. We also collect feedback data submitted through embedded widgets on your behalf.

2. How We Use Your Information

We use your information to provide and improve the Lumifeed service, communicate with you about your account, and generate AI-powered insights from your feedback data. We do not sell your data to third parties.

3. Data Storage

Your data is stored on Neon (serverless Postgres) hosted in AWS ap-southeast-1 (Singapore). We use industry-standard encryption in transit and at rest.

4. Cookies

We use essential cookies for authentication and a cookie consent preference cookie. We do not use tracking or advertising cookies.

5. Your Rights

You may request deletion of your account and associated data at any time by contacting us. We will process such requests within 30 days.

6. Contact

For privacy-related questions, contact us at privacy@lumifeed.app.